In September 2023, David Limp, then Amazon‘s head of devices and services, captured the audience’s attention with the simple phrase, “Alexa, let’s chat.” This moment at the tech giant’s second headquarters in the Washington DC suburbs was meant to herald a new era for Alexa, Amazon’s flagship voice assistant, powered by generative AI. Limp demonstrated … Continue reading How Amazon Missed Its Chance to Lead AI with Alexa, According to Former Employees