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OpenAI Prepares to Launch Operator, an Advanced AI Tool

ByHilary Ong

Jan 22, 2025

OpenAI Prepares to Launch Operator, an Advanced AI Tool

OpenAI‘s upcoming AI tool, Operator, is garnering attention following a leak by software engineer Tibor Blaho. This “agentic” system appears poised to autonomously handle complex tasks like writing code and booking travel. Blaho unearthed evidence pointing to the existence of Operator on OpenAI’s website, which contains references such as “Operator System Card Table,” “Operator Research Eval Table,” and “Operator Refusal Rate Table.” Speculations indicate that OpenAI aims to release Operator by January, potentially revolutionizing AI task management.

Operator draws comparisons to other advanced AI systems, notably Claude 3.5 Sonnet and Google Mariner. However, it demonstrates a mixed performance in specific evaluations. For instance, when tasked with signing up for a cloud provider and launching a virtual machine, Operator succeeded only 60% of the time. Its performance was notably lower in creating a Bitcoin wallet, with a success rate of just 10%. Despite these challenges, Operator has shown proficiency in safety evaluations, successfully navigating tests designed to provoke illicit activities or search for sensitive personal data.

Integration and Benchmark Performance

OpenAI’s ChatGPT client for macOS has discreetly incorporated options to “Toggle Operator” and “Force Quit Operator,” hinting at integration plans for the tool. Operator has been shown to surpass human capabilities on WebVoyager, a benchmark assessing an AI’s ability to navigate and interact with websites. However, on OSWorld—a benchmark simulating a real computer environment—Operator, dubbed as the “OpenAI Computer Use Agent (CUA),” scores 38.1%, outperforming Anthropic’s model but falling short of the 72.4% human score.

“Operator System Card Table,” “Operator Research Eval Table,” and “Operator Refusal Rate Table” – Tibor Blaho (@btibor91)

Nevertheless, Operator falls behind human-level performance on WebArena, another web-based benchmark. The anticipation surrounding its potential release has sparked discussions among AI researchers. Some have criticized OpenAI, claiming it prioritizes swift productization over ensuring comprehensive safety measures. Wojciech Zaremba, an ex-staff member of OpenAI, has voiced concerns about the potential backlash from such a release.

“I can only imagine the negative reactions if OpenAI made a similar release,” – Wojciech Zaremba

The market for AI agents is projected to soar to $47.1 billion by 2030, as per analytics firm Markets and Markets. This highlights the immense potential for AI systems like Operator to transform how tasks are managed and executed across industries. As OpenAI prepares for Operator’s possible debut, the balance between innovation and safety will remain a critical consideration.

What The Author Thinks

The development of OpenAI’s Operator is a significant stride in autonomous AI capabilities, targeting a vast array of practical applications. However, its varied performance across different benchmarks illustrates the challenges inherent in deploying such advanced AI tools. The concerns raised by AI experts underscore the necessity for a cautious approach, particularly in balancing rapid innovation with thorough safety evaluations. Operator’s upcoming release, while promising, will be a crucial test of OpenAI’s commitment to both advancing AI technology and responsibly managing its implications.


Featured image credit: Wikipedia Commons

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Hilary Ong

Hello, from one tech geek to another. Not your beloved TechCrunch writer, but a writer with an avid interest in the fast-paced tech scenes and all the latest tech mojo. I bring with me a unique take towards tech with a honed applied psychology perspective to make tech news digestible. In other words, I deliver tech news that is easy to read.

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