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Samsung Faces Data Breach Linked to 2021 Malware Attack

ByHilary Ong

Apr 4, 2025

Samsung Faces Data Breach Linked to 2021 Malware Attack

Samsung Electronics has admitted to a massive data breach. This current incident affecting one of its system partners in Germany poses significant concerns regarding the security of customer data. In January of this year, hackers infiltrated the systems of Snowflake, a cloud storage vendor. Their door into our systems was the use of stolen login credentials to access sensitive data.

The Role of Infostealing Malware in the Breach

Notably, a strain of “infostealing” malware was the major protagonist in the cyber intrusion. As you’ve read before, this malware is infamous as a credential harvester for systems that it infects. Raccoon Stealer, Windows-based malware that infected the laptop of an employee at Spectos GmbH. This cost this Samsung-associated cybersecurity vendor the theft of some login credentials as a direct byproduct. While these credentials were initially leaked in 2021, the passwords themselves had not been changed until they were used in the recent breach.

Hudson Rock, a cybersecurity vendor that focuses on tracking previously stolen information, took a look at some examples of what was breached. Their inquiry revealed a shocking violation. Around 270,000 customer satisfaction survey tickets were lifted from Samsung’s database in Germany.

“Infostealers don’t need to brute-force their way in; they just wait for human error to hand them the keys,” – Hudson Rock.

The hacker that goes by the name “GHNA” claimed responsibility for the breach. To illustrate, they took credit for obtaining access to one of Samsung’s databases through the use of inactive credentials. Hudson Rock brought attention to the damaging and long-term effects of even the simplest malware infections. These threats can lurk in systems undetected for years.

“These credentials sat dormant until ‘GHNA’ got their hands on them,” – Hudson Rock.

Samsung’s Missed Opportunity for Proactive Action

Given the seriousness of these allegations, we contacted Spectos repeatedly for clarification on the breach and what, if anything it means for the public. The attack highlights glaring gaps in cybersecurity standards. It raises serious questions about the statements demonstrating how well these organizations are protecting and responding to emerging threats.

This latest data leak is a reminder that being reactive will no longer be acceptable in cyber security. Hudson Rock went on to emphasize that Samsung could have and should have taken proactive steps as soon as they found stolen credentials. We are dismayed that their inaction caused the breach.

“Samsung could’ve acted, but they didn’t, and now the damage is done,” – Hudson Rock.

The incident serves as a stark reminder of the ongoing risks posed by cyber threats and the necessity for companies to maintain vigilant security practices. Those investigations are still continuing. Both Samsung and Spectos are holding breath under the public eye for their security practices and incident response to shield sensitive customer information.

Author’s Opinion

Samsung’s failure to act on the stolen credentials before the breach highlights a severe gap in its cybersecurity response. Proactive measures should have been taken when the credentials were first discovered, and their inaction resulted in significant damage. It’s a stark reminder of the critical importance of a preventative approach to security.


Featured image credit: g0d4ather via Flickr

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Hilary Ong

Hello, from one tech geek to another. Not your beloved TechCrunch writer, but a writer with an avid interest in the fast-paced tech scenes and all the latest tech mojo. I bring with me a unique take towards tech with a honed applied psychology perspective to make tech news digestible. In other words, I deliver tech news that is easy to read.

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