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Instagram Denies Data Breach After Password Reset Emails Spark Alarm

ByJolyen

Jan 13, 2026

Instagram Denies Data Breach After Password Reset Emails Spark Alarm

Instagram has said it was not breached after users received unexpected password reset emails, as claims circulated online that millions of accounts had been compromised.

Malwarebytes Claim And User Reports

Antivirus firm Malwarebytes posted on Bluesky on Friday that cybercriminals had obtained sensitive information from 17.5 million Instagram accounts. The company shared a screenshot of an email that appeared to come from Instagram, notifying a user of a password reset request. Malwarebytes said the stolen data included usernames, physical addresses, phone numbers, and email addresses, and that the information was being offered for sale on the dark web.

The post warned that the data could be abused by cybercriminals.

Instagram Response

Instagram later posted a statement on X saying it had fixed an issue that allowed an external party to trigger password reset emails for some users. The company said the problem did not involve a breach of its systems. Instagram did not identify the external party or explain how the issue occurred.

The statement said users could ignore the password reset emails and apologised for the confusion.


Featured image credits: Wikimedia Commons

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Jolyen

As a news editor, I bring stories to life through clear, impactful, and authentic writing. I believe every brand has something worth sharing. My job is to make sure it’s heard. With an eye for detail and a heart for storytelling, I shape messages that truly connect.

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