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Coinbase UK Incurs $4.5 Million Fine for Onboarding High-Risk Customers

ByDayne Lee

Jul 28, 2024

Coinbase UK Incurs $4.5 Million Fine for Onboarding High-Risk Customers

Coinbase’s UK operation, specifically CB Payments Limited (CBPL), part of the Coinbase Group, has been fined $4.5 million by the British Financial Conduct Authority (FCA) for failing to adhere to a voluntary agreement designed to prevent the onboarding of high-risk customers. This agreement, established in 2020, aimed to mitigate potential money laundering risks associated with cryptocurrency transactions.

Despite the agreement, CBPL onboarded 13,416 customers deemed high-risk by the FCA, violating the terms that explicitly prohibited offering cryptocurrency services to such clients. This breach resulted in a substantial fine of 3,503,546 British pounds ($4.5 million), imposed for “repeatedly breaching” the regulatory framework.

Response and Implications

Therese Chambers, the joint executive director of enforcement and market oversight at the FCA, emphasized the severity of the breaches, stating that CBPL’s controls had significant weaknesses, which the FCA had previously identified. The failure to adhere to these standards heightened the risks of criminal misuse of the platform for money laundering. Chambers expressed the FCA’s firm stance against such regulatory non-compliance, signaling potential increased scrutiny for other cryptocurrency exchanges in the region.

This enforcement action by the FCA under the Electronic Money Regulations 2011 marks the first of its kind and could herald a broader crackdown on cryptocurrency service providers within the UK. This situation may prompt other platforms to seek jurisdictions with more crypto-friendly regulations to avoid similar punitive measures.

Coinbase’s Response and Rectification Efforts

Coinbase stated that only 0.34% of customers onboarded by CBPL during the specified period were classified as high-risk, claiming these were unintentionally onboarded due to oversight. The company highlighted that the FCA’s investigation focused on e-money transmitter services rather than direct crypto asset transactions, as CBPL has been authorized by the FCA as an e-money institution since 2017 but is not authorized to conduct crypto asset transactions.

In response to the FCA’s findings, Coinbase indicated cooperation with the investigation, which led to a 30% reduction in the fine due to their agreement to resolve the matter promptly. This collaborative approach underscores the company’s intent to realign with regulatory expectations and enhance its compliance framework.

Given the evolving landscape of cryptocurrency regulations, this incident underscores the need for robust compliance systems within fintech companies to prevent similar breaches. As regulatory bodies worldwide tighten their oversight, crypto platforms must enhance their risk management and monitoring systems to align with local and international standards.

The fine imposed on Coinbase’s UK arm serves as a critical reminder of the importance of stringent compliance measures within the fintech and cryptocurrency sectors. As these industries continue to intersect with broader financial markets, adherence to regulatory norms remains paramount to maintain market integrity and protect consumer interests.


Featured image credit: pch.vector via Freepik

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Dayne Lee

With a foundation in financial day trading, I transitioned to my current role as an editor, where I prioritize accuracy and reader engagement in our content. I excel in collaborating with writers to ensure top-quality news coverage. This shift from finance to journalism has been both challenging and rewarding, driving my commitment to editorial excellence.

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