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Amazon’s AI Shopping Agent Lets You Buy from External Websites

ByHilary Ong

Apr 7, 2025

Amazon’s AI Shopping Agent Lets You Buy from External Websites

With Buy for Me, Amazon has recently launched a new feature that does just that. This cool new tool is designed to make your virtual shopping trip easy and fun. Amazon’s new AI-powered shopping agent will let users buy products from those outside companies’ websites directly inside the Amazon Shopping app. Buy for Me is one of the first generative AI experiences on Amazon’s Nova AI models and on Anthropic’s Claude. This powerful combination provides an effortless and effective shopping journey.

Capabilities of the Buy for Me Feature

The Buy for Me feature is particularly impressive in its capability to browse external websites and select products. Its autopopulate feature takes care of user information as important as name, shipping address, and credit card numbers. This process uses some sophisticated encryption technology behind it to keep a user’s billing info locked up tight while it passes through these third-party addresses. Amazon supposedly leads the industry in user privacy by not tracking what customers order from other sites. This commitment includes making sure that transactions always stay private.

When consumers are searching for a product that Amazon doesn’t have, Buy for Me will show them relevant products at other stores. This new approach expands the range of products consumers can access. It’s a clever strategic play by Amazon to accelerate its race to win more of the e-commerce pie. If users need to return or exchange an order, the feature will direct them back to the digital storefront where the purchase was made, simplifying the return process.

Testing and Privacy Commitment

At the moment Buy for Me is still being tested with a small group of users. Amazon encourages participants to trust the AI-powered agent. It guarantees that the agent will avoid making bad buys, a powerful testament to its dedication to user experience and dependability. This is a notable difference to similar features released by competitors such as OpenAI, Google and Perplexity. Unlike them, it lacks a clunky need for users to manually enter their credit card information.

With Buy for Me, Amazon continues its ongoing push to deepen its e-commerce moat and make things more convenient for its customers. As the influence of online shopping grows further, features like this one would bring a whole new way to experience how consumers interact in digital marketplaces.

Author’s Opinion

Amazon’s Buy for Me feature represents a significant leap in making online shopping more seamless and efficient. By integrating AI to manage the shopping process across external websites, Amazon addresses a major pain point for consumers. The added focus on user privacy and ease of transaction further solidifies its position in the competitive e-commerce landscape. However, Amazon will need to scale and refine this feature to ensure it meets the high expectations of a global user base.


Featured image credit: Stock Catalog via Flickr

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Hilary Ong

Hello, from one tech geek to another. Not your beloved TechCrunch writer, but a writer with an avid interest in the fast-paced tech scenes and all the latest tech mojo. I bring with me a unique take towards tech with a honed applied psychology perspective to make tech news digestible. In other words, I deliver tech news that is easy to read.

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