JETBAY, Asia’s largest private jet charter platform, today announced the launch of its new, state-of-the-art AI powered website and booking platform. Engineered to solve pain points, JETBAY seeks to build a charter service provider that is completely different: serving global users, offering data-driven solutions, and covering the entire process from consultation to journey completion.
Moving beyond the traditional brokerage model in the charter industry, JETBAY leverages Big Data and AI. This allows them to match customers with the best flight, bridging the traditional information gap without compromising customer service.
The private aviation industry has long been characterized by opaque pricing models and lengthy, multi-step booking processes that are misaligned with the needs of its time-sensitive clientele.
JETBAY’s digital overhaul directly addresses these inefficiencies by introducing a suite of innovative tools designed to create a frictionless booking experience from start to finish.
Key features of the new platform include:
- Instant Quote Generation: Clients can now receive accurate, real-time cost estimates for their desired routes, based on historic pricing of routes, eliminating the traditional delays and uncertainty associated with charter pricing.
- AI-Driven Aircraft Matching: The platform’s intelligent algorithm analyzes flights in real time and pair customers with the perfect flight —including route and aircraft availability—to recommend the most efficient and cost-effective aircraft for each specific mission.
- Integrated Mobile Experience: Complementing the new website is JETBAY’s dedicated mobile application, currently available on the Apple App store, plus a WeChat mini-program. This omnichannel approach ensures clients can manage their travel seamlessly from any device, anywhere in the world, reflecting a commitment to true accessibility and convenience.
The new platform reinforces JETBAY’s position as a technology-first leader in the luxury travel sector. By automating the most time-consuming aspects of the charter process, the company empowers its specialists to focus on delivering the high-touch, personalized service that discerning travelers expect.
“Our clients’ most valuable asset is time. The traditional charter booking model is fundamentally misaligned with that reality,” said Colin Cao, CEO of JETBAY. “We invested in this technology not just to be different, but to be better—to provide a booking experience that is as seamless and efficient as the flight itself. This platform is a testament to our unwavering commitment to placing our clients’ needs at the center of everything we do.”
The new platform is now live and accessible to clients globally at www.jet-bay.com.