Only 53% of employees believe their organisation will take action after asking for feedback, according to People Insight’s latest global benchmark data. This lack of confidence highlights a growing trust gap in employee listening. While surveys are widely used, many organisations struggle to deliver visible action, leading to disengagement and survey fatigue.
People Insight has announced a significant upgrade to their employee experience platform’s action planning functionality to address this challenge. The upgrade strengthens their “Smarter Action” approach, using Prism – People Insight’s signature AI – to help organisations move from insight to action more effectively.
The enhanced capability supports managers at every level with practical, data-driven guidance following employee surveys. New features include:
- Personalised actions from Prism based on survey results and organisational priorities
- Actions grounded in comments, trends and benchmarks, not guesswork
- The ability to chat with Prism to refine and improve actions until they work for you
- Support to improve the quality of user-written actions
- Nudges to help maintain momentum over time
For HR and People leaders, the upgrade provides greater visibility and reassurance that actions are aligned and progressing. For employees, it helps restore confidence that feedback leads to change.
Commenting on the launch, Tom Debenham, Managing Director at People Insight, said:
“When only half of employees believe anything will change, that is a serious warning sign. This upgrade is about closing that trust gap by making it easier to show that feedback leads to real action.”
About People Insight
People Insight partners with organisations across sectors to develop effective employee listening strategies and drive meaningful improvements to the employee experience through actionable surveys and 360-degree feedback. With industry-leading benchmark data spanning every sector, People Insight provides an unparalleled understanding of how employee experience varies across industries. By combining cutting-edge technology, generative AI and expert consultancy, People Insight supports the creation of outstanding workplace cultures rooted in evidence and insight.
For more information, visit the People Insight website here: https://peopleinsight.co.uk/.