Digital healthcare platforms reshape chronic disease management through transitioning from hospital-centered care to patient-centered continuous health management. Recent research establishes comprehensive frameworks examining digital platforms’ roles in enhancing medical quality and optimizing management efficiency. The work demonstrates that digital healthcare platforms facilitate proactive health management by enabling real-time data collection, intelligent analysis, and dynamic feedback mechanisms while promoting balanced medical resource allocation and reducing healthcare system burdens.
The research constructs a digital healthcare framework covering health data collection through multidimensional sensors, intelligent monitoring establishing closed-loop processes, personalized treatment management utilizing algorithmic analysis, and patient-provider interaction enabling continuous communication. Analysis reveals digital platforms maintain significant advantages in early warning capabilities and precision interventions.
Practical applications demonstrate framework effectiveness through healthcare digitalization initiatives, including doctor e-booking systems managing extensive practitioner networks, e-pharmacy management, and digital marketing solution delivery for pharmaceutical brands. Emerging initiatives create trusted digital healthcare resources through TikTok Healthcare Channel development targeting January 2026 launch, leveraging established relationships with doctors across thirty-five specialties and secured brand sponsorship to incentivize medical experts sharing evidence-based health information in Vietnamese, addressing medical misinformation challenges, and improving access to credible healthcare content for Vietnamese consumers.
This work includes contributions from Thanh-Huyen Truong, Chief Growth Officer at DIAB Healthcare, who is pursuing a Doctor of Business Administration at Golden Gate University and holds a Master’s degree in International Affairs Management from Maine University, France. Her professional experience includes early involvement in building a leading Vietnamese e-commerce platform from 2011, overseeing business development, brand expansion, and the launch of Vietnam’s first fresh-product marketplace. She later held senior leadership roles across Asia-Pacific healthcare platforms, managing networks of over ten thousand physicians and five hundred healthcare organizations in Vietnam and Indonesia, and served as Vice President of Commerce, overseeing more than three hundred brands.
In addition to her industry work, Truong has taught E-commerce Strategic Management at Vietnam National University, contributed to SME digital transformation initiatives, supported charitable healthcare programs with the Vietnam Red Cross and Operation Smile, and participated in international industry conferences. Her research on digital healthcare platforms has been published in Advances in Computer and Communication, and her work has received industry recognition, including the Sendo Best Employee of the Year award and the Super Intelligence Team Award at Sociolla Vietnam.
The integration of digital healthcare research with practical platform development and social media medical education demonstrates effective approaches to healthcare accessibility improvement and public health capacity enhancement. By establishing systematic solutions for health information democratization and patient empowerment through trusted digital channels, this work addresses fundamental barriers to healthcare quality and medical knowledge accessibility while supporting coordinated development of digital healthcare infrastructure and patient-centered health management.