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Zipline’s Drones Reach 1 Million Deliveries, Plans Expansion into Food Service

ByHilary Ong

Apr 23, 2024

Zipline’s Drones Reach 1 Million Deliveries, Plans Expansion into Food Service

Zipline, an autonomous delivery drone startup, has achieved a significant milestone by completing 1 million deliveries to customers.

This achievement highlights the company’s extensive operational scale, having logged over 70 million commercial autonomous miles across four continents. The millionth delivery involved transporting essential medical supplies, specifically two bags of IV fluid, from a distribution center in Ghana to a local health facility.

Zipline’s Contributions to Autonomous Deliveries

Established in San Francisco, Zipline has carved a niche in the drone delivery industry by serving a diverse clientele, which includes more than 4,700 hospitals and prominent retail brands such as Walmart and GNC.

The company has garnered substantial financial backing, amassing over $500 million from notable investors like Sequoia Capital, Andreessen Horowitz (a16z), and Google Ventures. It has also earned a spot on the CNBC Disruptor 50 list, highlighting its innovative approach to delivery solutions.

The Technology Behind Zipline’s Success

At the core of Zipline’s operations are its zero-emission autonomous drones, designed to offer a greener and more efficient alternative to traditional delivery methods. These drones have delivered more than 10 million products, demonstrating their capability and reliability in various logistical scenarios.

Zipline’s CEO, Keller Rinaudo Cliffton, disclosed that a significant portion of these deliveries, 70%, occurred in the last two years alone. He also outlined the company’s ambitious goal of scaling up to 1 million deliveries per day, with a focus on key sectors such as healthcare, quick commerce, and food.

Zipline’s Expansion Plans

Looking to the future, Zipline is not resting on its laurels but is actively seeking to expand its services.

The company plans to incorporate restaurant deliveries into its repertoire, starting with partnerships with Panera Bread in Seattle, Memorial Hermann Health System in Houston, and Jet’s Pizza in Detroit. This expansion into food delivery is described by Rinaudo Cliffton as an “obvious transition,” driven by the increasing consumer demand for instant food delivery services.

Zipline’s technology promises to enhance delivery speeds by tenfold, reduce costs, and significantly expand the service radius for restaurants, potentially increasing their customer base tenfold compared to traditional delivery methods.

Ron Bellamy, Chief Operating Officer of the Panera franchisee, highlighted the economic and experiential benefits of partnering with Zipline. He noted that despite the inflationary pressures affecting many businesses, delivery remains a growing segment for Panera.

The anticipated costs of using Zipline’s drone delivery service are expected to align with current rates charged by third-party delivery services, with potential for reductions as the service scales. Bellamy expressed optimism about the partnership, emphasizing the potential benefits not just for businesses but for consumers seeking economical and superior delivery options.


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Featured Image courtesy of RUTH MCDOWALL/AFP via Getty Images

Hilary Ong

Hello, from one tech geek to another. Not your beloved TechCrunch writer, but a writer with an avid interest in the fast-paced tech scenes and all the latest tech mojo. I bring with me a unique take towards tech with a honed applied psychology perspective to make tech news digestible. In other words, I deliver tech news that is easy to read.

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