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FDA Recalls Faulty iOS App Linked to Insulin Pump Malfunctions

ByHuey Yee Ong

May 13, 2024
FDA Recalls Faulty iOS App Linked to Insulin Pump Malfunctions

FDA Recalls Faulty iOS App Linked to Insulin Pump Malfunctions

The U.S. Food and Drug Administration (FDA) has issued a Class 1 recall for an iOS application designed to manage an insulin pump, following reports of injuries linked to software malfunctions.

This recall, the most stringent classification by the FDA, involves the t:slim X2 Insulin Pump Mobile App version 2.7. It has been found that a software glitch causes the app to crash and automatically restart, leading to rapid battery drainage and potential premature shutdowns of the insulin pumps. Such malfunctions halt insulin delivery, posing severe risks like hyperglycemia or diabetic ketoacidosis.

As the digital landscape of healthcare technologies expands, this incident spotlights the regulatory hurdles the FDA faces in keeping up with technological advancements.

Despite criticisms of its slow adaptation processes, the agency is undertaking significant measures to bolster its oversight capabilities. This includes a recent enhancement in the structure of the Office of Strategic Partnerships and Technology Innovation, which now operates under a “Super Office” status with expanded responsibilities.

Since the problematic version of the app was distributed between February 12 and March 13, 2024, it has affected approximately 85,863 devices across the United States. Tandem Diabetes Care, the app’s manufacturer, advises users to upgrade to version 2.7.1 or later to avoid potential health risks. To date, while no deaths have been reported, 224 users have sustained injuries due to this defect.

FDA’s New Measures

This recall underscores a broader challenge within the FDA to effectively manage and regulate the rapidly evolving sector of digital health solutions. Recent FDA initiatives, such as the De Novo authorization of a sleep apnea detection feature in the Samsung Health Monitor app, indicate a shift towards more proactive oversight. However, whether these bureaucratic adjustments will suffice in keeping pace with continuous innovation remains an open question.

In response to these challenges, the FDA has restructured the Office of Strategic Partnerships and Technology Innovation into five distinct offices focusing on various aspects of health technology and innovation:

  • Office of Supply Chain Resilience
  • Digital Health Center of Excellence
  • Office of Technology and Data Services
  • Office of Readiness and Response
  • Office of Equity and Innovative Development

This restructuring aims to enhance the agency’s capacity to respond to new technological developments swiftly and efficiently, ensuring safer and more reliable healthcare solutions.


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Featured Image courtesy of MarkHatfield/Getty Images

Huey Yee Ong

Hello, from one tech geek to another. Not your beloved TechCrunch writer, but a writer with an avid interest in the fast-paced tech scenes and all the latest tech mojo. I bring with me a unique take towards tech with a honed applied psychology perspective to make tech news digestible. In other words, I deliver tech news that is easy to read.

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